2. Personal Information We Collect
3. How We Use Information
4. How We Collect Information
5. How We Share Information
We do share personally identifiable information with restaurants when you request to be placed on their waitlist through Q Waitlist, or agree to be added to a party that is on a waitlist: the restaurant will receive your name, phone number, and any other information you may voluntarily provide at that time.
BY REQUESTING TO BE PLACED ON A RESTAURANT WAITLIST THROUGH Q WAITLIST, OR AGREEING TO BE ADDED TO A PARTY ON A WAITLIST, YOU CONSENT TO THE RESTAURANT RECEIVING YOUR NAME AND PHONE NUMBER, AND TO THE RESTAURANT CALLING AND SENDING YOU TEXT MESSAGES RELATING TO THE WAITLIST.
Your personally identifiable information is deleted from the restaurant Q Host App at the end of every day. Further, restaurants have no rights to retain any information provided as part of utilizing the Q Waitlist system.
We do share your personal information with third parties ONLY in the following circumstances:
Third Parties Providing Services on Our Behalf. We use third parties to host and operate Q Waitlist, Q Waitlist features, and perform administrative, analytics, payment processing, advertising, communications, and ecommerce services. We only disclose enough information to these companies so they can carry out these services. These companies are bound by contractual obligations to keep personal information confidential.
Administrative and Legal Reasons. We may also disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us; or (b) protect and defend our rights or property, or that of Q Waitlist, its users, or the public.
Business Transfer. We reserve the right to disclose and transfer all information related to Q Waitlist, including, without limitation, your personal information, demographic information, and usage information: (1) to a subsequent owner, co-owner, or operator of Q Waitlist; or (2) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our stock and/or assets or other corporate change, including, without limitation, during the course of any due diligence process.
Aggregated Data. We may share non-personally identifiable information, such as aggregated user statistics, wait time, and restaurant traffic information, with third parties, including restaurants.
6. Links to Other Websites and Services
We store personal information collected via Q Waitlist in secure operating environments that are not available to the public. Only our employees and agents who need access to your personal information to do their jobs are allowed access.
While we make reasonable efforts to safeguard your personal information, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you, and you assume all related risks. Restaurants with whom you share personal information may also have different security practices and procedures.
We may retain your personal information until you request that we delete it as described below. In certain cases, we may continue to retain your data to complete a transaction requested by you, to comply with our legal obligations, in connection with a legal claim, or as otherwise permitted by law.
We do NOT retain your personal payment information such as credit card number. We use third party payment services to process any payment, or store payment information.
8. Other Information
Children’s Information. Q Waitlist is not intended for nor directed to children. We do not knowingly collect personal information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided their personal information to us, please contact us, and we will delete that information.
9. Your Choices and Our Contact Information
Accessing Your Personal Information. If you would like to obtain a copy of your personal information gathered by Q Waitlist, or if you would like us to correct or delete such information from our records, please contact us using the contact information below to submit a request. If you submit a verifiable request to delete your information, we will direct our third-party service providers to delete any of your information in their possession
Opting Out. If you no longer wish to receive promotional and marketing communications or other communications from Q Waitlist, you may opt out by contacting us at the information below. You can stop receiving email communications from us by using the “unsubscribe” mechanism provided in such communications.
Improper Collection and Misuse of Personal Information. Please report any improper collection or misuse of personal information provided on Q Waitlist to us at the contact information below.
Phone: (206) 565-0565